Frequently Asked Questions
Everything you need to know about our vintage and coastal collections.
How do you handle shipping for large furniture items?
We specialize in white-glove delivery for all oversized furniture. Shipping costs are calculated based on your location and the item's dimensions. Once an order is placed, our logistics team coordinates with professional carriers to ensure your piece arrives safely and is placed exactly where you want it.
Are your items vintage or new reproductions?
Palm Beach Regency specializes in curated vintage, antique, and estate pieces. While we occasionally offer high-quality reproductions that fit our signature aesthetic, the majority of our inventory consists of unique, one-of-a-kind vintage finds.
What is your return policy for home decor and furniture?
Due to the unique and often antique nature of our inventory, all sales are final. We encourage customers to review all photos and descriptions carefully. If you need additional measurements or condition reports before purchasing, our team is happy to provide them.
Can I see an item in person before purchasing?
Yes! If you are in the South Florida area, you can visit our showroom to view our current inventory. We recommend calling ahead to confirm the specific piece you are interested in is currently on the floor and available for viewing.
Do you offer custom upholstery or refinishing services?
Many of our vintage frames can be customized to suit your style. We offer professional lacquering and upholstery services for an additional fee. Contact our design team to discuss fabric options and finish colors for your selected piece.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, and Discover), as well as Shop Pay, PayPal, and Apple Pay for a secure and seamless checkout experience.